Wholesale Pottery Questions and Answers
Can I Mix Colors?
You can add a second color for every 6 sets. For example, if you order a pallet of one style with 12 sets, you may choose a second color for 6 of those sets. Our color chart displays the colors and rates our of regular and premium colors.
Are There Shipping Costs?
How Do You Pack Your Pottery?
What if I am Unsure What to Order?
There are a number of colors and shapes that consistently sell well year round in all markets. If you are unsure what items and colors to order, we recommend looking at our sample order that contains our best selling products and colors.
What are the Payment Requirements?
For your the initial deposit, we require a 30% deposit by check or wire transfer. Your container will then be shipped. The remaining 70% will be due 5 working days after receiving your commercial invoice.
We do offer special payment option for first time customers. Contact us online or call us at (512)584-1802 for more details.
How Long Does it Take to Ship My Order?
What if My Pottery is Damaged in Transit?
Where Will the Container Be Shipped From?
All our containers are shipped from ports in Ho Chi Minh City, south of Vietnam.
Can I Order Wholesale Without a Container?
All wholesale orders with TT Pottery are shipped in containers. If you are looking for a wholesale order without a container, please contact our business partners at Ten Thousand Pots. They offer wholesale prices, local pickup and freight shipping to landscape professionals and garden centers.
How Long Does it Take to Unload a Container?
What are the FOB Prices Listed in the Catalog?
Our catalog lists F.O.B. prices. This means that the prices listed contain all charges until the container leaves the port in Ho Chi Minh City. Afterward, you are responsible for all charges and fees until the products arrive at your door. These fees can involve exam fees, insurance fees and import duty fees.
How Should I Prepare to Unload the Container?
What is the Minimum Order Quantity for Each Item?
All our wholesale products are organized into pallets. Each pallet contains a certain amount of sets based on the products dimensions. The number of sets in a pallet is shown in our catalog. The minimum order for each item is 1 pallet or 6 sets, whichever is greater.
How Can I Maximize Space in the Shipping Container?
How Do You Divide the Cost for Individual Items from a Price of a Whole Set?
We use a formula to determine the cost of each individual item in a set. The formula is based on product size and the quantity of items in a set. Size "A" is the largest and "G" is the smallest. The "S" value relates to how many items are in a set. You can use the formula below to determine the wholesale value of each item in a set: