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Order Guidelines

HOW TO ORDER:

TT Pottery offers hassle free order process with 6 simple steps below:

  • Step 1. Customers select shapes, colors and quantity to order and send the list to us.
  • Step 2. We will send you a proforma invoice with pictures, and total amount to review, change as need until customer confirm the order.
  • Step 3. Customers make payments for the deposit to TT Pottery. Check or wiring are accepted.
  • Step 4. We produce, ship the container and then send a commercial invoice to request for the balance of the order. Usually 90 days for production.
  • Step 5. Customers make the payment to shipping agent after the container arrived at a U.S port and before delivery.
  • Step 6. The container will be delivered to customer store to unload. The trucking company will call customers to set the the delivery time.

LEAD TIME

  • 3 months to produce, 1 – 2 months to ship.

MINIMUM ORDER

  • Minimum order is either 20ft or 40ft container. 10 to 14 full pallets / 20ft container. 20 to 28 full pallets / 40ft container. 1 pallet / style

MIXING COLORS ON A PALLET

  • 1 – 2 colors / pallet.

FREE PRE-PRICING LABELS

  • Our factories offer free pre-pricing labels on every single pot in your order.

MULTIPLE DROPS

  • We can pack separately for different stores in the same container. This would make it easier for multiple drops if need.

PAYMENT

  • 30% deposit by check, or wire transfer. 70% due 5 working days after your container is shipped as receiving commercial invoice Our special payment option for first customers is available, please call us at 512-584-1802 for details