Less than 1%
Please take the pictures of all broken pots, we need those pictures to claim with insurance. We will credit all the broken value of excess of 3% to the customer before we can get it back from the insurance company.
Customers allow the breakage up to 3% of the total value of the pots.
Customers agree to buy insurance for the shipment. In case breakage is higher than 3%, we will credit that to customers and we will claim with insurance later.
Yes, you can mix up to 2 different colors in a pallet.
1 pallet per item – number of set per pallet is shown in the catalog
The best selection contains the best seller shapes and colors. Different markets may refer to different colors, but there are a number of colors that are always the best for sellers for years in all markets because the nature elements such as the color of water and the sky are the same everywhere. There are always reasons why certain pots become the best seller pots and this could be because of their shapes, sizes and the number of pots in a set. Please see our best seller shapes and colors.
3 months for production plus shipping time from 3 weeks to 6 weeks and depends on the delivery location.
Order number of different filler items/ small items to fill up the gap on top of some pallet.
All pots are nested as a set with carton bundle and strapped around each set.
Sets with the same shape are stacked in pallets.
Ply wood is placed between each layer.
There is a strap around the pallet and PE shrink wrap around the pallet.
70% due, 5 days after the container is shipped.
Yes, please call or email us for detail.
They are F.O.B prices in Ho Chi Minh City port in Vietnam. Customers need to pay for the shipping, from Vietnam. All price are for set with standard colors. Some premium colors may come with a small upcharge. Please see color chart for detail.
Our suggested formula as below:
|Size 1 Largest||65%||55%||48%||48%||46%||45%|
Shipping – Delivery
Usually it takes 2 hours with 3 men, a fork lift and a pallet jack.
Most of the trucking companies allow 2 free hours to unload. They may charge about $85 per hour after that.
From $4,500 to $6,000 including ocean freight, import duty, customs clearance and handling fees. The cost may vary depending on the delivery address and the time of the year.
A pallet jack
A digital camera in case there are broken pots that you may need to take the pictures of for claiming.
All ports around Ho Chi Minh City, south of Vietnam.
A shipping agent or a freight forwarder selected by customers. They offer all-in-one service including ocean freight from Vietnam, U. S customs clearance, and truck delivery to customer’s door.
Upon request, we will recommend an agent with the best rate and best services that we have good experience with.
Customers will pay for the shipping cost, import duty and handling fees from a port in Vietnam to customer’s place.